How do I Create a Directory in OAM?

OAM (Online Account Management) allows you to create, maintain, and use a directory of participants.

Adding Individual Participants

  • Click the Directory tab
  •  Click Add
  •  Enter participants information
  • Select the following:
     Language (if necessary)
     Sub Conference (if necessary)
     Access Authorized (should be checked for access to the room)
     Muted (will mute participant upon entry into the room)
     *Individual Access Code (this will auto-populate if you do not add one) 
  • Click Save

*IAC (Individual Access Code) is used as the contact’s identifier within OAM and Click&Meet as well as can be used as an Access Mode as well (see Access Modes for more information)

Edit/Delete Participants

  • Highlight the participant you would like to Edit or Delete
  • Click Edit to change participants' information
  •  Click Delete to delete the participant

 

Directory Upload

  • Click the Directory Tab
    o Click Directory Upload
    o Click Excel Template (to download the template to your computer)
    o Complete the required information on the spreadsheet and save it
  • Click the Directory Tab
    o Click Directory Upload
    o Fill out the information needed in the table
    o Click Choose File
    o Select the file from your computer
    o Click Open (upload will begin automatically)
  •  Once the Upload is completed you will see a success message and the new participants in your directory