Enabling Microphones and Cameras in an Adobe Connect meeting using a browser

When joining an Adobe Connect meeting room using a browser, you should see one of the following audio/video prompts on the entry screen.

Note: if you do not see either of the following prompts check Troubleshooting below.

• If the host has not allowed cameras for participants, then only the microphone prompt will appear.

NOTE: the request to Use your microphones will show up, even if the host has not allowed participants to enable their microphones. This is intended to reduce time and confusion when enabling microphones during the meeting.

Choosing Allow will not automatically share your microphone. You must also turn on your microphone from the login screen or when you are in the meeting.

Choosing Block will prevent your microphone from being used. If you wish to share your microphone at a later point during the meeting, see the article Re-enabling your microphone.

• If the host has allowed participant cameras in the meeting you will see this prompt.

Choosing Allow will not automatically share your either your microphone or camera. You must also turn on your microphone and/or camera from the login screen or when you are in the meeting.

Choosing Block will prevent your microphone and camera from being used. If you wish to share your microphone or camera at a later point during the meeting, see the article Re-enabling your camera.

Troubleshooting

If you are not prompted to Allow your microphone or camera when joining a meeting, then it is possible that you have chosen Block when joining a previous meeting.

Then, when you click on the microphone or webcam button once in the Connect room, such messages pop up:

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You can continue to join the meeting and then follow the ‘re-enabling your microphone’ and ‘re-enabling your camera’ articles.